Go CCTV

Frequently asked

Everything you need to know.

Straight answers from real UK site experience. If yours isn't here, call 0800 471 4792 or email us — a real person responds within an hour.

How quickly can a tower be deployed?
Standard deployment is within 48 hours of approval. Same-day and next-day deployments are available across most of England, Wales and southern Scotland subject to engineer availability. Highland Scotland and Northern Ireland typically take 48–72 hours.
Do I need power or wifi on site?
No. Every unit is solar-powered with battery backup and a 4G/5G uplink. Towers are fully self-contained — drop them anywhere accessible by tow vehicle and they run autonomously. UK winter battery autonomy is roughly 5–10 days with no sun.
What's the minimum hire period?
We hire from one week upwards for short-cycle work like events, with weekly, monthly and long-term tariffs. Most construction and void-property hires run 1–12 months. No auto-renew traps — you tell us when you want it collected.
Are systems monitored 24/7?
Yes. Optional 24/7 monitoring is provided by an NSI Gold-accredited Alarm Receiving Centre with AI-filtered alerts, live audio talkdown and direct police escalation on verified incidents. Recorded-only and out-of-hours tariffs are also available.
What happens if the camera spots an intruder?
AI on the device filters out wildlife, weather and foliage noise. Verified human intrusions trigger an immediate audio talkdown by an operator — most intruders leave within seconds. If the threat continues, the ARC simultaneously dispatches police under your site's URN.
Do you cover the whole UK?
Yes — fully nationwide. We operate across England, Wales, Scotland and Northern Ireland with regional engineer hubs to keep response and swap-out times short. View the coverage map.
Do you provide insurance-approved monitoring?
Yes. Our monitored CCTV is delivered through an NSI Gold-accredited Alarm Receiving Centre, the highest UK monitoring tier. Most major UK insurers accept NSI Gold monitoring against site-security policy requirements. We supply documentation for your broker on request.
Can I see live footage from my phone?
Yes. Every monitored unit comes with secure remote access from desktop and mobile, so authorised customer users can view live and recorded footage, scrub through timelines and export evidence clips. Role-based permissions for multiple stakeholders on the same project.
How much does it cost?
Pricing varies by unit type, monitoring tier, hire duration and number of units. We provide a fixed-price written quote within one business day of a free site survey, with no obligation. Compared to a manned guard, a Solar 365 tower typically costs a fraction of the weekly rate for equivalent coverage.
What if the unit gets damaged or stolen?
Risk in the equipment passes to the customer on delivery and remains until collection. Customers are responsible for damage or theft during hire (other than that caused by our negligence) and we ask for adequate public liability cover. Full terms in our Terms of Hire.

Question not answered?

Call us, email us, or WhatsApp us. A real person responds within one business hour.